Does not understand "No"

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I have a Medicare Advantage Plan. I also see my doctor on a regular basis. One year I did a telehealth visit with my plan. I did not like it. The woman was absolutely ignorant in my opinion. She did not know me. I have a very good primary care physician, and any type of specialist I may need, but United Health Care, my insurance, keeps trying to get me to do an appointment with one of their providers as well. I usually let the calls go to voice mail, but last night I did not. Very polite lady who called me Miss Heather and wanted me to schedule telehealth. I said "no". She said, we could do a video conference if I did not want a telephone appointment. I said "no". She asked me why I did not want this "free" appointment, and I told her I did not want an appointment with someone who does not even know me. I said "no", thank you. She kept talking. Do I want to take down the number in case I change my mind? I said "no" It was hard to get her to end the call, and very frustrating. See why I usually ignore the calls?