Wally world, you lose this time.
@GardenGerty (166100)
United States
October 19, 2025 4:19pm CST
I needed black printer ink, and we deliberately went to Walmart after church to get that and some things for the cats.
I had three items in my cart and went to the electronics department to get the ink. I know it is in a locked case. Before I bothered anyone, I made sure they had it on hand, the proceeded to stand in line at the desk, behind someone who had been there a bit.
There was one employee working. He was busy selling a phone, I think. When he finished, he did not even make eye contact, or apologize for the wait, or anything. Instead he called out to a random guy walking past, asking him if he needed anything out of the case, etc.
I was tired, I had a short night last night, then after church I had stood around and visited a while. We dropped stuff at Goodwill before going to Walmart. I had stood there longer than it took me to shop for my other items. I said to the other lady "I will just get it from Amazon."
Amazon actually sells a remanufactured version of the ink cartridge I needed, and I bought a 2 pack of the desired one for two dollars less than a single from Walmart. It will be here tomorrow. Black ink. My colored is full.
I should have done this days ago.
10 people like this
10 responses
@porwest (109604)
• United States
1h
I think one of THE most irritating things about customer service these days is that somewhere along the line people in the service sector have become prone to believe the customer is an inconvenience, rather than the purpose their job exists at all.
2 people like this
@RasmaSandra (89946)
• Daytona Beach, Florida
2h
So very rude how can anyone treat other people like that, Glad you can get it from Amazon,
1 person likes this
@porwest (109604)
• United States
1h
I think what has happened in society is that lousy customer service is SO commonplace, it's not a question of finding a place with better customer service, it's HOPING to find a place that has a lower degree of BAD CUSTOMER service.
One day someone is going to come along and provide not only the best customer service there is, but will massively compensate their employees for providing it, and whoever that guy is will be our first trillionaire—unless Elon Musk gets there first. lol
@wolfgirl569 (123755)
• Marion, Ohio
2h
I would go online and complain about him
1 person likes this
@JudyEv (364387)
• Rockingham, Australia
Just now
What a rude guy. I know I sometimes think I've become invisible. It's not a nice feeling.
@Deepizzaguy (115214)
• Lake Charles, Louisiana
8m
Sorry to learn that the employees at Walmart did not serve you right away.
@snowy22315 (197583)
• United States
3h
Doncha love it? I would have said loudly I was here first! Stuff like that ticks me off. Apparently he thought you were invisible.
@celticeagle (180706)
• Boise, Idaho
2h
I can still faintly remember when customer service was actually a thing I don't do Amazon, but I can say they do know business and how to get people to buy from them. Situations just like this.
@porwest (109604)
• United States
1h
I have said this very thing a long time about those locked cases. People will pay a premium to avoid the hassle of having to get someone to open the case. I know WHY they do it. They want to reduce theft. But I do wonder what is more probable...
Someone will steal the locked up thing or just buy the locked up thing somewhere that is easier to get it.
I think it's PROBABLY the latter, so really, the locked cases do more harm than good. In my opinion, of course. I don't have any data to back that up. But it stands to reason in any event.
